Right of return

Customers have the right to return the goods during 14 days after their delivery. For returns, we require that the defective or functional goods be returned in unused condition (in original packaging) and with a written complaint to the following address: YUWANET GmbH, Breite 2A, 5210 Windisch, Switzerland. The shipping costs are to be paid by the buyer. After receipt of the goods, a free replacement delivery will be organized or an already paid purchase price will be refunded to the customer. However, a deduction of the purchase price to be refunded or an invoice for possible damage or excessive wear of the goods remains reserved. YUWANET GmbH may refuse credit until it has received the goods back or the customer has provided proof that he has returned the goods, whichever is earlier. No new warranty periods shall come into effect as a result of the exchange of goods.